Privacy Policy

PRIVACY POLICY

Last Updated: 5/19/2026

PACE Supply Corp., together with its affiliates, subsidiaries, and related entities ("PACE Supply," "Company," "we," "our," or "us"), respects your privacy, recognizes the importance of protecting personal information, and seeks to maintain reasonable practices relating to personal information. This Privacy Policy describes how we collect, use, disclose, retain, and safeguard personal information when you visit or interact with www.pacesupply.com  or any related websites, applications, products, services, or other digital offerings that link to this Privacy Policy (collectively, the "Site"). This Privacy Policy does not apply to the personal information of individuals in their capacity as prospective, current, or former employees, contract workers, board members, or owners of PACE Supply, or their emergency contacts, dependents, or beneficiaries.

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

By accessing or using the Site, creating an account, placing an order, requesting delivery, or otherwise engaging with PACE Supply, you acknowledge that you have read and understand this Privacy Policy.

This Privacy Policy explains:

1. Personal Information We Collect
2. Sources of Personal Information
3. Use of Personal Information
4. Cookies and Tracking Technologies
5. Disclosure of Personal Information
6. California Privacy Rights
7. Retention of Personal Information
8. Data Security
9. Third-Party Websites and Services
10. Children’s Privacy
11. Changes to This Privacy Policy
12. Accessibility
13. Policy Interpretation and Severability
14. No Waiver
15. Limitation of Reliance
16. Contact Information

Notice at Collection for California Residents

PACE Supply collects the categories of personal information described in Section 1 from the categories of sources described in Section 2, uses such personal information for the purposes described in Section 3, discloses such personal information to the categories of recipients described in Section 5, and retains such personal information as described in Section 7. To the extent you provide PACE Supply with personal information about other California residents, you are responsible for providing this notice to them.

1. Personal Information We Collect

PACE Supply may collect personal information and other data necessary to operate our business, provide products and services, fulfill customer requests, and maintain our commercial relationships. To the extent required by applicable law, this Privacy Policy applies to personal information collected in the preceding 12 months and personal information to be collected prospectively.

Depending on the nature of your interaction with PACE Supply, categories of information we may collect include:

Personal Identifiers

Name, business name, company name, email address, mailing address, billing address, shipping address, telephone number, fax number, account credentials, usernames, passwords, and customer account identifiers.

Commercial Information

Purchase history, transaction details, invoices, delivery records, product interests, order records, and related purchasing activity. This may also include information relating to customer account activity, such as quote history, pricing and availability inquiries, order history, product preferences, and interactions with account features available through the Site.

Financial Information

Billing records, payment information, credit application information, tax exempt documentation, financing information, and payment card details where applicable. This may include billing account information, invoice records, payment preferences, transaction histories, and information associated with online billing and payment platforms.

Internet and Electronic Activity

Internet Protocol address, browser type, operating system, device identifiers, browsing behavior, clickstream data, website usage information, search activity, and interactions with the Site.

Geolocation Data

Approximate geographic location derived from IP address, shipping information, delivery locations, and related logistics information.

Professional and Employment Information

Job title, employer, contractor credentials, licensing information, certifications, and other professional information relevant to transactions or services.

Communications

Information provided through inquiries, surveys, reviews, customer service interactions, email communications, web forms, or other correspondence with us.

To the extent we collect sensitive personal information, including financial account and payment information, we use such information only as necessary to perform the services or provide the goods reasonably expected by an average consumer requesting those goods or services, to ensure security and integrity, to detect security incidents, resist malicious, deceptive, fraudulent, or illegal actions, to maintain the quality and safety of our products, services, and systems, or as otherwise permitted by applicable law. PACE Supply does not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals.

2. Sources of Personal Information

We collect information from a variety of sources, including:

• Information provided directly by you through account registration, purchases, service requests, delivery scheduling, communications, and submissions.
• Information automatically collected through cookies, web beacons, analytics tools, and related tracking technologies.
• Information obtained from service providers, payment processors, logistics providers, business partners, vendors, public databases, and other third parties.

Not all categories of information may be collected from every individual, and the sources from which information is collected may vary depending on the nature of the interaction.

3. Use of Personal Information

PACE Supply may use personal information for lawful business and operational purposes, including to:

• Process, fulfill, and manage transactions, orders, and deliveries
• Manage customer accounts and related activities, including maintaining account information and supporting pricing, quoting, and order management processes
• Provide products, services, customer support, and account management
• Process billing, payments, credits, refunds, and financing requests
• Evaluate and manage credit and financial relationships, including processing credit applications and managing accounts receivable
• Communicate regarding transactions, service updates, promotions, and administrative matters
• Coordinate delivery, logistics, and fulfillment operations, including scheduling and routing deliveries and communicating with delivery contacts
• Improve website performance, usability, and customer experience
• Audit compliance with policies and applicable laws, short-term transient use, internal research, debugging, and activities to maintain or improve the quality or safety of a service or device
• Personalize content and enhance website functionality
• Maintain security and prevent fraud, theft, and misuse
• Conduct analytics, audits, reporting, and internal business operations
• To report suspected criminal conduct to law enforcement and cooperate in investigations
• In connection with a corporate transaction, sale, or assignment of assets, merger, divestiture, or other changes of control or financial status of PACE Supply or any of its subsidiaries or affiliates
• Comply with legal and regulatory obligations
• Protect legal rights, property, and safety of PACE Supply, employees, and others and enforce company agreements and policies

PACE Supply may also use personal information for additional business or operational purposes reasonably related to the purposes described herein and as otherwise permitted by applicable law.

Aggregated and Deidentified Information

We may aggregate and/or deidentify information, use it internally, and disclose to third parties.   Neither Aggregated Information nor Deidentified Information (defined below) is personal information.

• “Aggregated Information” refers to information about a group of individuals from which the individually identifiable information has been removed. An example of Aggregated Information would be the statistic that 20 people used the Site’s contact form on a given day.  
• “Deidentified Information” means information subjected to reasonable measures to ensure that the deidentified information cannot be associated with the individual. An example of Deidentified Information would be the data point that an unidentified visitor first entered the Site through our main web page. We maintain Deidentified Information in a deidentified form and do not attempt to reidentify it, except that we may attempt to reidentify the information just to determine whether our deidentification processes function correctly.  

4. Cookies and Tracking Technologies

PACE Supply and its service providers may use cookies, web beacons, pixels, tags, scripts, and similar technologies to collect, store, or process information relating to use of the Site and to support business, operational, security, analytics, advertising, and website functionality purposes.

Such technologies may be used to maintain functionality, improve performance, personalize user experience, measure effectiveness of content or campaigns, support marketing initiatives, detect security incidents, and analyze traffic and usage trends.

Users may adjust browser or device settings to manage cookies or similar technologies; however, disabling certain technologies may impact the availability or functionality of portions of the Site.

PACE Supply does not guarantee that all Site features or functionality will operate properly if cookies or related technologies are disabled, restricted, or blocked.

5. Disclosure of Personal Information

PACE Supply may disclose personal information as reasonably necessary for business purposes to:

Service Providers

Third parties that provide hosting, payment processing, analytics, shipping, logistics, fraud prevention, customer support, marketing, technology, and operational services.

Vendors and Suppliers

Manufacturers, vendors, and suppliers involved in product fulfillment, warranty processing, logistics, and delivery support.

Professional Advisors

Attorneys, accountants, auditors, insurers, consultants, and financial institutions.

Affiliated companies

Other companies within the PACE family, for example, to provide you with our products and services.

Government and Legal Authorities

Law enforcement agencies, courts, regulators, governmental authorities, or other third parties when required by law, subpoena, legal process, regulatory obligation, or where PACE Supply determines disclosure is reasonably necessary to establish, exercise, or defend legal claims, or to protect the rights, property, safety, or security of PACE Supply, its employees, customers, or others.

Required Disclosures

PACE Supply may be required to disclose personal information in a court proceeding, in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.

Business Transactions

Parties involved in mergers, acquisitions, reorganizations, financing transactions, bankruptcy proceedings, or sale of company assets.

Additional Information About Disclosures of Personal Information

We may disclose your personal information to third parties for the following “business purposes” as that term is defined under the California Consumer Privacy Act and as a supplement to the disclosures described, above:

• Service Providers: We may disclose any of the categories of personal information listed above to service providers for the business purpose of performing services on our behalf, as well as (a) helping to ensure security and integrity, (b) debugging, (c) short-term transient use, (d) internal research, and (e) activities to maintain or improve the quality or safety of a service or device.
• Professional Advisers and Related Third Parties: We may disclose any of the categories of personal information listed above to Professional Advisors for the business purpose of auditing compliance with policies and applicable laws in addition to performing services on Company’s behalf.
• Affiliated Companies: We may disclose any of the categories of personal information listed above to other companies within the PACE corporate group for the business purposes of: (a) auditing compliance with policies and applicable laws, (b) helping to ensure security and integrity, (c) debugging, (d) short-term transient use, (e) internal research, and (f) activities to maintain or improve the quality or safety of a service or device.

6. California Privacy Rights 

California residents may have certain privacy rights under applicable California law, subject to eligibility requirements, verification standards, statutory limitations, and applicable exceptions.

Such rights may include, where applicable, the right to request access to certain personal information collected by PACE Supply, request deletion or correction of certain personal information, request information regarding categories of personal information collected or disclosed, and request to opt out of sales or sharing of personal information.

PACE Supply does not sell personal information for monetary consideration. However, certain data collection and disclosure practices relating to website analytics, cookies, pixels, advertising technologies, or similar tools may constitute selling or sharing of personal information under applicable California law, where “sharing” means the disclosure of personal information to third parties for cross-context behavioral advertising (often called “targeted advertising”). As is common practice among businesses operating online, we may allow third parties to receive information about you via cookies and other tracking technologies. In the last 12 months, we have disclosed Internet and Electronic Activity, to our marketing partners (marketing and analytics partners, advertisers, and social media platforms). We disclose this personal information in order to deliver marketing messages, tailor advertising on the Site and in other interactions that you have with us while online, and to help us understand the effectiveness of those marketing and advertising efforts. We have not, and have no actual knowledge that we have, sold or “shared” the personal information of children under 16 years of age, in the last 12 months.

 PACE Supply will not unlawfully discriminate against any individual for exercising any rights afforded under applicable privacy law.

How to Exercise Your Rights

Requests relating to privacy rights and applicable opt-out requests may be submitted using the contact methods made available by PACE Supply, including the contact information listed in Section 16, below, and any other designated submission methods that may be provided by the Company.

In addition, to opt out of the disclosure of your personal information for purposes of cross-context behavioral advertising (“sharing”) or the sale of your personal information, click here: Do Not Sell or Share My Personal Information

You may implement a browser setting or extension to communicate your selling and sharing preferences automatically to the websites you visit. In accordance with applicable law, we honor the right to opt out of the sale and sharing of your personal information as signaled by a universal opt out signal or Global Privacy Control (“GPC”). To enable GPC, you can visit the Global Privacy Control page at https://globalprivacycontrol.org. If you download a supported browser or extension and exercise your applicable privacy rights with GPC, we will turn off certain third-party cookies on our website after our website detects a GPC signal. However, if you visit our Site from a different device or from a different browser on the same device, you will need to opt-out or use an opt-out preference signal for that browser and/or device.

[LITTLER NOTE: If Company only sells/shares personal information through cookies and the Global Privacy Control has been enabled to full opt out users from selling/sharing through cookies, you can delete the sentence on opting out via a Do Not Sell or Share My Personal Information link.

If Company sells/shares personal information through cookies and through other means (e.g., discloses California consumers’ mailing addresses to a third party for targeted advertising), Company should (1) comply with the Global Privacy Control, (2) retain the Do Not Sell or Share My Personal Information link above, (3) connect the Do Not Sell or Share My Personal Information link to a webform that users can fill out to opt out of selling/sharing, and (4) ensure that the Do Not Sell or Share My Personal Information link is available on every web page available to California residents (companies usually place it in the footer). END OF NOTE. PLEASE DELETE THIS NOTE BEFORE FINALIZING]

California residents may also designate an authorized agent to make a request on their behalf, subject to verification of the authorized agent’s authority and the identity of the individual as permitted by applicable law.

How We Will Verify Your Request

PACE Supply will verify the identity of any individual submitting a request to access, know, correct, or delete prior to processing such request and may require additional information sufficient to confirm the requestor’s identity or authority to act on behalf of another individual. If you submit a request through a password-protected account maintained with PACE Supply, we may use the authentication mechanisms associated with that account to help verify your identity. Otherwise, we may match information you provide against information maintained by PACE Supply and may request additional information where necessary to verify your request.

PACE Supply reserves the right to deny any request to the extent permitted by applicable law, including where an exception, exemption, or legal basis for denial applies.

PACE Supply intends to respond to verified privacy requests within the timeframes required by applicable law.

Tracking Across Time and Different Sites

The Site tracks your online activities over time and across websites or online services on an individually identifiable basis.  For example, we may serve you advertisements on other websites based on what appeared to interest you on our Site.  We may permit third parties to use our Site to track your activities over time or across other websites.

Do Not Track Setting

The Site currently [responds/does not respond] to web browser “do not track” (DNT) signals or other mechanisms that indicate your preference for having information collected over time and across different web sites following your visit to our Site.   DNT is a preference you can set in your browser’s settings to let the website you visit, including the Site, know that you do not want the websites collecting your personal information.   You can also visit https://allaboutdnt.com/ to learn more.

7. Retention of Personal Information

PACE Supply retains personal information for no longer than is reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, the business relationship involved, applicable legal requirements, operational needs, dispute resolution considerations, enforcement obligations, and other legitimate business purposes.

PACE Supply may retain personal information as reasonably necessary to:

• Fulfill transactions and provide requested products and services
• Maintain business, financial, tax, and operational records
• Comply with legal, regulatory, contractual, accounting, or reporting obligations
• Resolve disputes, investigate complaints, and enforce agreements
• Detect, prevent, and protect against fraud, abuse, unlawful conduct, and security incidents
• Establish, exercise, or defend legal claims

8. Data Security

PACE Supply implements and maintains commercially reasonable administrative, technical, physical, and organizational safeguards, which may include access controls, system monitoring, data management practices, and other security measures designed to protect personal information against unauthorized access, disclosure, alteration, destruction, loss, misuse, or other unauthorized processing.

Notwithstanding the foregoing, no method of transmission over the Internet, method of electronic storage, or security protocol can be guaranteed to be completely secure, uninterrupted, or error free.

Accordingly, PACE Supply does not represent, warrant, or guarantee that personal information will be protected against all security threats, breaches, loss, misuse, interception, or unauthorized access, and all transmission of information to or through the Site is at the user’s own risk to the fullest extent permitted by applicable law.

9. Third-Party Websites and Services

The Site may contain links to, integrations with, or access to websites, applications, platforms, products, or services operated by third parties that are not owned, operated, or controlled by PACE Supply.

PACE Supply does not control and is not responsible for the privacy practices, accessibility, availability, content, policies, security, functionality, legality, or operation of any third party websites, applications, platforms, products, or services.

The inclusion of any third-party link, integration, or reference on the Site does not imply endorsement, sponsorship, affiliation, approval, verification, or representation by PACE Supply unless expressly stated otherwise.

Any access to or use of third-party websites or services is at the user-s own risk, and users are encouraged to review the applicable terms, policies, and privacy practices of such third parties before interacting with them.

10. Children’s Privacy

The Site is not directed to, intended for, or designed to attract individuals under sixteen (16) years of age.

PACE Supply does not knowingly collect, solicit, use, or disclose personal information from individuals under sixteen (16) years of age without appropriate authorization as required by applicable law.

If PACE Supply becomes aware that personal information has been collected from an individual under sixteen (16) years of age in a manner inconsistent with applicable law, PACE Supply reserves the right to take appropriate steps to investigate the matter and delete such information as reasonably practicable.

PACE Supply does not make any representation or warranty regarding the ability of any individual to prevent unauthorized minors from accessing the Site and encourages parents and guardians to supervise minors’ online activities.

11. Changes to This Privacy Policy

PACE Supply reserves the right to amend, revise, supplement, modify, or update this Privacy Policy at any time and in its sole discretion, without prior notice except as otherwise required by applicable law.

Any changes to this Privacy Policy shall become effective immediately upon posting to the Site unless otherwise expressly stated.

Your continued access to or use of the Site following the posting of any revised Privacy Policy constitutes your acknowledgment and acceptance of such changes to the fullest extent permitted by applicable law.

PACE Supply encourages users to review this Privacy Policy periodically to remain informed regarding our privacy practices.

12. Accessibility

PACE Supply strives to make this Privacy Policy and the Site reasonably accessible to individuals with disabilities and to support accessibility in a manner consistent with applicable law.

Individuals experiencing difficulty accessing this Privacy Policy or the Site may contact PACE Supply using the contact information provided below. PACE Supply may make reasonable efforts to address accessibility concerns and provide alternative means of access where commercially practicable and required by applicable law.

PACE Supply does not warrant or represent that all portions of the Site will be accessible, operable, or usable at all times or by all persons.

13. Policy Interpretation and Severability

If any provision of this Privacy Policy is determined to be unlawful, void, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

This Privacy Policy shall be interpreted and enforced to the fullest extent permitted under applicable law. Headings and section titles are provided for convenience only and shall not affect interpretation of any provision herein.

14. No Waiver

Failure by PACE Supply to enforce any provision of this Privacy Policy shall not constitute a waiver of such provision or any other provision herein.

15. Limitation of Reliance

Nothing contained in this Privacy Policy shall be construed to create any contractual, fiduciary, or other legal rights in favor of any party beyond those expressly required under applicable law.

16. Contact Information

Individuals seeking to contact PACE Supply regarding this Privacy Policy or submit privacy related inquiries may use the following contact information:

PACE Supply Corp.

Website: www.pacesupply.com

Email: [email protected]

Phone: (707) 755-2400

Mailing Address: 1500 Valley House Drive, Suite 200, Rohnert Park, CA 94928